Frequently asked questions
I get e-mails every day, can I reduce this?
The default setting for members is to send an e-mail every day if at least on of your targets is matched. We have found that this is a useful way for members to confirm that Zeezaw is doing what they expect.
If you are receiving an e-mail every day, but the price isn't changing or you are not quite ready to buy at that price there are a few options available to you:
- On the My Account page, update the Price Alert Preferences:
- Reduce the target price of the item (or items) that are being matched too frequently.
- To stop monitoring an item completely, just set your target price to 0.
Why can't Zeezaw find my Zeezaw List?
Zeezaw can no longer look up Amazon lists directly. Instead, you can create a Zeezaw list to monitor prices using our site. This has the advantage of being able to manage your list from Zeezaw using the List Management page here.
If you joined Zeezaw and successfuly imported your Amazon list before 2010-10-20, your Amazon list will have been copied to a new Zeezaw list with the same items.
Do I have to have a Wish List of my own to use Zeezaw?
No, you don't have to have a Wish List of your own. You can create your own on Zeezaw, but you can also set prices on Zeezaw Lists belonging to family and friends, so it's ideal for Christmas, birthdays or for simply treating that special someone.
Why is the price on Amazon not the same as shown on Zeezaw?
Sometimes, when you click on the product link on Zeezaw, the price shown on the Amazon page isn't what you expected. Don't worry, it is very unlikely that anything has gone wrong.
Normally the price shown on the Amazon page that you land on will be the Amazon price. If you are looking for a new or used price, you need to click on the appropriate new or used link below the main product description.
Zeezaw note: We have noticed that on rare occasions, the item shown on the page you land on is not the Amazon price, nor is it the cheapest. The following example demonstrates this very well. In this first image, you can see that the Amazon price is £19.99:
When clicking on the product link, Amazon display the following page:
As you can see the "new" prices start at £19.99. Clicking on that link displays the following page:
The price shown is from Amazon at £19.99, just as Zeezaw reported, the landing page (in the second image) shows the product from another seller. Unfortunately, we can't explain why this happens and it is not something that we at Zeezaw can control.
How do I get in touch with customer support?
We are always available to answer any queries or concerns, or to simply listen to any feedback good or bad you may have about our site. So feel free to say hi and contact us via email at email@example.com.
Infrequently asked questions
What is Zeezaw?
Zeezaw is a new site that lets you set prices for items on Zeezaw Lists. You decide how much you'd be willing to pay for an item and we check Amazon prices for you every day.
When we find a match, we'll send you an e-mail to let you know.
What makes Zeezaw unique?
Other deal finding and price comparison sites scour a variety of online stores, but only look for the best price at that moment in time.
At Zeezaw, you choose the price you want to pay for items on Amazon and then we monitor them on a daily basis. We send you an e-mail to let you know when the deal you want is available.
What is a Zeezaw List?
We like to think of Zeezaw Lists as window shopping. You can browse Amazon's products using Zeezaw and add them to your list as reminders for later or to let your friends and family know what you would like. Your friends and family can search for your Zeezaw List by using your email address and view the things you want, and perhaps if you are lucky, they can purchase any of these items and have them shipped direct to you!
How do I create a Zeezaw List?
What is your relationship with Amazon?
Objective Software Services Ltd. is a participant in the Amazon Europe S.à r.l. Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk/Javari.co.uk/Amazon.de/Amazon.fr/Javari.fr/Amazon.it.
We operate in partnership with Amazon as a fully fledged associate. We do not hold any information about your Amazon account details in our records whatsoever. Any products you decide to buy from your monitored Zeezaw List are processed by Amazon through their secure servers.
How do I sign up to Zeezaw?
It's easy and quick. All we need from you is an email address, and a nice secure password for use on our site. Please don't use the same password you have on Amazon!
How often do prices on Amazon drop?
Like any store Amazon features sales, and special offers on items. However, unlike physical stores Amazons prices fluctuate more often. You could check your Wush List manually every day, but Zeezaw has been specifically designed to check prices for you. We can help you to keep track of products you don't need urgently, but you want to save some money on. You will find that larger electrical goods have a tendency to drop in price more dramatically, think of the potential savings!
How do I update my account information?
Click on My Account. From here you can change your password, email address or cancel your membership.
Will you pass my personal details to any third parties?
Can I retrieve my password if I forget it?
In this day and age we all have a multitude of passwords for email, blogs, social networking, banking, etc. etc. etc. Everybody forgets their passwords now and again, so don't worry if you do with us. Simply click on the forgotten password link on the home page, enter the email address you registered with and we will send you a reminder, but only to the e-mail address you used to register.
How do I delete my account?
On the My Account page you will find instructions of how to cancel your membership with our service. If there is a problem and you haven't found the answer here, please do e-mail us at firstname.lastname@example.org. If there is something we can do to help, we will do our best to resolve the issue.
How can this service possibly be free?
As an associate of Amazon, they reward us through commission on the sale of items you buy using our service. There are no hidden costs to you, you still get exactly the same great deal as you would if you bought direct through Amazon. We simply offer a convenient, hassle free alternative to manual monitoring of all the items on your Zeezaw List.